Value-Based Care 301

Out-Of-Pocket is partnering with Navina to deliver an advanced course for healthcare leaders focused on scaling high-performing value-based care programs across increasingly complex clinical, operational, and financial environments.
20% off
for groups of 3 or more
Ask us about group discounts and bundles!
$300 off
per seat for groups of 2 +
Ask us about group discounts and bundles!
$150 off
per seat for groups of 3 +
Ask us about group discounts and bundles!
$300 off
per seat for groups of 2 +
Ask us about group discounts and bundles!
$300 off
per seat for groups of 2+
Ask us about group discounts and bundles!
$200 off
per seat for groups of 2 +
Ask us about group discounts and bundles!
$200 off
per seat for groups of 3 +
Ask us about group discounts and bundles!
$300 off
per seat for groups of 2 +
Ask us about group discounts and bundles!

Operating High-Performance VBC Programs at Scale

VBC 301 is a 3-part course for healthcare leaders and operators looking to scale and optimize mature value-based care programs. Learn how leading organizations manage multi-payer complexity, improve performance, strengthen audit readiness, and operationalize prospective, AI-supported workflows.
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Things You'll Get From This Course

Operational Scale

Learn how leading organizations manage multi-payer VBC programs without creating operational chaos
1

Performance Optimization

Understand the workflows and strategies that improve both clinical outcomes and financial performance
2

Prospective Risk Strategy

Explore how mature programs shift from retrospective processes to proactive, point-of-care workflows
3

Audit-Ready Operations

Build scalable documentation and care gap closure processes that support RADV readiness and long-term defensibility
4

Meet Your Instructor,

Meet Your Instructors!

Dana McCalley, MBA

Dana has over 15 years of experience in healthcare, with a focus on quality improvement and risk adjustment. She previously led one of the top-performing ACOs in the U.S. for nine years, helping over 700 clinicians provide value-based care to roughly 230,000 patients. Dana holds a Bachelor of Arts degree in psychology from the University of South Florida and an MBA from Liberty University. Dana serves as VP of Value-Based Care at Navina, the leader in AI-powered Value-Based healthcare technology. 

Zac Oty

Zac Oty works with health systems, ACOs, and payers to evaluate and embed AI directly into clinical workflows and translate it into measurable clinical, performance, and financial outcomes. Prior to Navina, Zac was a Solutions Engineer at Aledade, where he co-founded and scaled the Solutions Engineering function. He supported the company’s largest and most strategic opportunities across MSSP, Medicare Advantage and other value-based arrangements, resulting in growth across hundreds of thousands of lives over multiple years. Zac brings a practical, operator’s perspective shaped by deep experience in Medicare data, ACO economics, and the realities of driving adoption and results at scale.

Kim Lynch

Kim Lynch Founder & CEO, Metis Health Technologies, Kim is a seasoned VBC strategist with extensive experience advising provider organizations on ACO program selection, MSSP and ACO REACH. Kim has also published peer-reviewed research on engaging clinical teams in value-based payment models.

Natalie McGann

Dr. Natalie E. McGann, D.O., is a board-certified family physician with a longstanding commitment to community-based care and clinical leadership. She currently practices at TriValley Primary Care in Telford, PA, where she also serves as a shareholder and holds key leadership roles, including Executive Committee Member and Clinical Chair of Strategy & Operations.

Dr. McGann earned her Doctor of Osteopathy from the Philadelphia College of Osteopathic Medicine and completed her Family Practice Residency at Abington Memorial Hospital, where she was named Chief Resident. Following her residency, she joined the Abington Family Medicine Residency Program as a faculty member, contributing to resident education from 2010 to 2014.

Her leadership extends beyond clinical practice. Dr. McGann serves as Medical Director for Tandigm Value Partners, the ACO in which her practice participates. In this role, she focuses on value-based care initiatives and population health management, consistently demonstrating a deep commitment to improving care delivery, fostering physician collaboration, and driving strategic improvements across the healthcare continuum.

Siera Gagne

Siera Gagne, MHA is an accomplished healthcare executive with over six years of progressive leadership experience in population health, value-based care, and physician practice operations. She currently serves as Director of Population Health at the Center for Primary Care in Augusta, Georgia, where she oversees value-based care programs, including transitional and chronic care management teams, and drives performance within the organization’s value-based care programs.Siera has demonstrated a strong ability to lead quality improvement initiatives and achieve measurable results, including significantly improving transitional care management outreach performance. She is recognized for her expertise in optimizing operational efficiency, advancing strategic growth, and strengthening team performance to enhance patient outcomes.Prior to her current role, Siera held leadership positions with Cone Health and HCA Healthcare, where she directed physician practice operations, supported hospital leadership, and executed growth strategies across multiple specialties. Her experience includes oversight of clinical operations, financial performance, regulatory compliance, and provider engagement, along with a proven ability to build collaborative relationships and support organizational success.Siera holds a Master of Healthcare Administration from George Mason University and a Bachelor of Science from Minnesota State University, Mankato. She is passionate about advancing value-based care and improving the quality and accessibility of healthcare delivery. 

Course Syllabus & Schedule

Module 1

Day 1

Infrastructure and contracting

(9/15, 12-130PM EST)

This session covers what it actually takes to run value-based care as you take on more contracts and more payers. You'll learn how experienced organizations juggle multiple contracts at once, get their teams and incentives pointing the same direction, and use AI to build clinical and financial workflows that scale

Module 2

Day 2

Better outcomes AND lower total cost of care

(9/16, 12-130PM EST)

This session shows how high-performing VBC programs keep referrals in-network (aka "reduce leakage"), strengthen care coordination, focus only on the high-impact interventions, and use data and AI to scale it across entire patient populations

Module 3

Day 3

Closing the loop: Audit-ready documentation and care gap closure

(9/17, 12-130PM EST)

This session focuses on how mature VBC organizations build scalable, audit-ready workflows that support accurate documentation and proactive care gap closure. Participants will explore how leading teams shift from retrospective processes to prospective risk adjustment strategies, improve collaboration across clinical and operational teams, and use AI-driven insights to support documentation integrity at scale.

Module 4

Day 4

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Module 5

Day 5

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Module 6

Day 6

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Module 7

Day 7

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Module 8

Day 8

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Module 9

Day 9

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Module 10

Day 10

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Frequently Asked Questions

Who is this course for?

This course is designed for healthcare leaders, operators, clinical teams, and payer/provider organizations already working in value-based care who want to optimize performance at scale. It’s intended for teams managing mature VBC programs and looking to improve operational efficiency, financial performance, care coordination, audit readiness, and prospective risk adjustment workflows across increasingly complex environments.

How much is it?

The full three-session course is free of charge!

Do I have to be at every session? How long are they?

Each of the three sessions is 90 minutes and includes live interaction with industry experts. We highly recommend attending live to get the most out of the discussions, but don’t worry all sessions are recorded and available to watch on-demand if you can’t make it in real time.

Will I be an expert in value-based care after finishing this course?

Well, you’re probably already a healthcare expert if you’re taking this course. But you’ll leave with a stronger understanding of how mature VBC organizations actually operate at scale: the workflows, strategies, and operational decisions that drive performance across complex payer and provider environments.

Is there a lot of work?

Nope! There’s no heavy homework. The course is designed to be practical and manageable, even with a busy schedule. You’ll get optional resources and playbooks to explore between sessions if you want to go deeper.

What will I walk away from this course with?

Hopefully fewer spreadsheets, fewer last-minute fire drills, and a much clearer understanding of how mature VBC organizations actually operate at scale. You’ll walk away with practical strategies and operational frameworks for managing multi-payer complexity, improving performance, strengthening audit readiness, and building more proactive, coordinated workflows across your organization. 

Learning healthcare, but funny